Terms of service

Course and lesson registration / Conditions of participation

Registrations for courses/lessons/events will be considered in the order in which payments are received. The registration is binding and the whole course fee will be charged. If demand is too low, individual courses can be cancelled. The already paid course fee will be refunded. We transform children and adults with a fin costume into mermaids. All mermaids and young mermaids from 8 years of age or the swimming badge "squid" can take part. The mermaid tail fin is not a swimming aid, you have to be able to swim well. If a registered participant does not meet the safety requirements, he/she will be excluded from the course. Registration is final after receipt of payment. Each course registration will be confirmed and charged separately. The invoice is payable before the start of the course by the date indicated. If the course fee is not paid on time, the registration can be cancelled and the course place can be allocated elsewhere. We reserve the right to make changes to the course announcement and the general course conditions.

Missed lessons, cancellations & rebookings

The right to participate in the booked course is personal and non-transferable. Lessons not attended do not entitle the participant to a refund of the course fee. Cancellations or changes of booking are possible up to 5 days before the course. If a course that has already been booked cannot be attended, a written cancellation at the Meerjungfrauen-Schwimmschule is required. Non-payment of the course fee does not count as cancellation. For organisational reasons, individual courses can be postponed, combined or held in an alternative swimming pool or outdoor pool. The participants concerned will be informed in good time. If the intended course leader fails, the Mermaid Swimming School can appoint a temporary substitute or change the course leader. There will be no refund in case of cancellation of the course by the participant.

House rules / liability / insurance / picture rights for courses / lessons / events

The parents or the accompanying person are responsible for the stay in the swimming hall and cloakroom before and after the swimming lessons. For damages and accidents the liability - as far as legally permissible - is waived. Instructions given by swimming instructors and indoor swimming pool personnel must be followed. The house rules described must be observed. In case of disregard any liability will be rejected. Insurance is the responsibility of the participants. Due to the protection of personal rights, participants, parents or accompanying persons are not permitted to take photographs or video recordings during the course without the express permission of the course instructor. Within the framework of the lessons and courses, pictures and videos will be taken by the employees of WUMASO GmbH. Customers, participants and parents agree that the pictures and videos taken can be used and published for commercial purposes without restriction (in particular social media, Internet, flyers, posters).

Shipping of products

We ship with the Swiss Post. The prices quoted include Swiss VAT at the current percentage rate. Packaging and shipping costs will be charged separately and displayed at the end of the purchase process. For shipments abroad, customs clearance costs, customs duties and country-specific value-added tax of the recipient country are incurred. The costs shall be borne by the recipient. If an article of your order is not in stock, you will receive the available articles later. The missing items will be reserved for you and delivered as quickly as possible.

Exchange / warranty of products

The exchange after use is excluded. Unused products can be exchanged or returned in perfect condition within 30 days of delivery with the invoice duplicate. The guarantee period is 1 year, except for items for which other periods are indicated. Once the article has been delivered, it is valid and legally binding on the invoice. Please keep receipts. We assume no liability and guarantee for defects caused by improper handling or assembly (such as poor maintenance, non-observance of the instructions for use, incorrect or improper handling, normal wear and tear, etc.).

Method of payment / prices, retention of title & place of jurisdiction

We accept PayPal, credit cards, Post Card, Twint, Klarna and invoice.

PAYMENT WITH INVOICE WITHIN 30 DAYS with our Partner swissbilling.
swissbilling SA is a service provider, that allows you to receive your order with an invoice in a simple and secure way. The maximum order for the first purchase is CHF 500.00. The invoice is payable within 30 days. For security matters, shipping address and billing address must be identical. swissbilling keeps the right to have a credit check control done through it’s partner CRIF AG in Zurich (Tel.: 044 913 50 50, www.crif.ch).

Products can be purchased locally at the store in cash, or with the specified payment methods indicated. The delivered goods remain our property until full payment is received. Place of jurisdiction is Zurich (ZH), Switzerland.

Updated, 18.03.2018